Discount Cleaning Products Sees Great Success with Customer Review Tool

Discount Cleaning Products has had a fantastic experience working with eKomi over the last six months. The customer feedback service eKomi allows customers the opportunity to share information about the experience they have with online companies. Customers are given the opportunity to review the service they received, a product review, shipping time and multiple other options that will help other online shoppers make an educated decision if they’d like to do business with the company.

Discount Cleaning Products began the relationship with eKomi just over six months ago and now visiting customers have hundreds of reviews to read through about the service they can expect to receive by doing business with the company. Visiting websites online today and making large purchases requires definitely some trust and the eKomi service greatly helps.

Discount Cleaning Products has seen the average order value increase with new customers since beginning the relationship with eKomi and can credit that to new customers feeling more secure reading other customers positive reviews. According to eKomi over 70% of customers read other customer reviews online and close to 80% are influenced by reading other customer reviews. Customers feel secure reading through eKomi reviews as the data can’t be manipulated and customers can get a real sense of who they’re going to do business with.

eKomi is a trusted independent customer feedback system that all other online retailers should consider, stated Jeff Cannon an owner of Discount Cleaning Products. Jeff stated that eKomi is easy to implement on your online storefront and that they’re extremely helpful to work with. Customers greatly benefit with being able to make better decisions when eKomi is offered.

Discount Cleaning Products is an online retailer of cleaning supplies, cleaning tools, office supplies and tools. They offer over 200,000 products from major brand names at really low cost. They have over 25 warehouse locations throughout the US to get orders to business customers much more rapidly. Discount Cleaning Products is a one stop shop to manage all your facility supply needs with dependability!